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Technical Support Engineer Azure (Tier 3) @ Noesis Portugal
  • Portugal
  • technical-support-engineer-azure-tier-3

Description

Noesis is looking for candidates with the following profile:

Main Tasks and Responsibilities:

  • As a Technical Support Engineer for Azure AI, your role is pivotal in the successful implementation and maintenance of our clients' AI initiatives. You will be the technical lighthouse, guiding users through the Azure AI landscape, ensuring they are able to make the most of our powerful suite of solutions. With your deep understanding of AI, cloud computing, networking, security and privacy, you will solve complex issues, deliver personalized solutions, and provide world-class support that customers rely upon.

Requirements:

To qualify for this role, you should have:

  • Demonstrated the ability to conduct thorough troubleshooting and debugging, and to solve complex problems. Track record in technical support or a similar customer-facing role within the technology sector. Thriving in a fast-paced, high-volume environment. You are very resourceful and great at prioritizing multiple demands, knowing when and how to prioritize tasks.
  • 3years to 5years of experience with cloud platforms such as Azure , AWS , or GCP , with a focus on AI or ML services. Proven ability to learn new technologies and tools effectively and quickly, coupled with strong problem-solving skills. You are a great prompt engineer.
  • Experience with scripting languages such as PowerShell or Python, and a strong understanding of AI or ML libraries and frameworks like TensorFlow or PyTorch.
  • Strong enthusiasm for Machine Learning, Cognitive Services, and innovative AI technologies ( ChatGPT, LangChain, Hugging Face, etc ), including a comprehensive understanding of large language models. You also have an affinity for open-source frameworks that help advance the field of A
  • Relevant Networking and Security knowledge, for both private and public networks, along with expertise in RESTful API development and integration.
  • Solid foundation in Data Engineering, including understanding of databases, data retrieval via query languages like SQL or Kusto, and experience with data management, data visualization, and statistical analysis.

If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

Join us. Let's innovate together!

Join us in: Technical Support Engineer Azure (Tier 3)