Description

Did you know that 97% of our employees value the professional progress provided by the training we offer? Discover all the reasons that make us a Great Place to Work! iT’s happening!

We are looking for a Service Manager to integrate a hybrid project in Lisbon.

Profile:
- Expertise in service management (ITIL) and IT operations management;
- Technical training in IT technology infrastructure;
- Knowledge of the Cloud environment and principles (is a plus);
- Good ability to manage relationships with a large number of stakeholders;
- Good communication skills;
- Problem solving skills;
- Creative and innovative spirit;
- Fluency in English.

Main Responsabilities:
- Problem analysis and implementation of improvements;
- Monitoring results and reporting;
- Coordinate meetings for incident resolution;
- Using different RCA techniques;
- Coordinate special working groups to solve specific problems;
- Managing KPIs for the defined improvement areas.

We offer:
- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity, Trust and Growth;
- Competitive salary package with benefits.

If you believe you have the right profile, send us your CV through our website www.olisipo.pt or to [email protected] with the reference of this ad in "subject" and learn more about this opportunity!