Description

About us
Dellent Consulting is a Portuguese consulting, technology services and outsourcing company, focused mainly on IT and Telecommunication services. We currently have a team of highly qualified professionals, with a wide range of know-how on the IT field, which allows to take on tech challenges and succeed.

We are looking for a Service Desk Technician for a long term project for a client in Aveiro area.

Experience / Key Skills
- 3+ years experience in Service Desk position;
- Degree or professional technical course in information technology, information security or related areas;
- Solid experience in desktop hardware, corporate software, Windows 7/10 and Wi-Fi connectivity;
- Solid knowledge in Microsoft Azure/Office365 administration;
- Logical and methodical problem-solving skills;
- Ability to convey technical issues simply to end-users;
- Understanding of customer service skills showing empathy, confirming understanding, effective listening etc;
- Residence in Aveiro/Porto (mandatory);
- Ability to communicate technical information at various levels, depending on the interlocutor;
- Excellent command of spoken and written English;
- Mastery of spoken and written Spanish is valued.
 

If you are willing to change and you think that you are what we are looking for, apply here or send us your CV by email [email protected].