Description

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations. 

We are looking for an OSS Functional Analyst for a telco project in Lisbon. 

Role & Responsabilities:

- Capture and understand the requirements in order to implement the client’s needs;
- Design E2E solution flow and guarantee it captures all business process needs (scope);
- Identify the business processes impacted by the changes introduced in the systems;
- Understand how the designed solution will impact the as-is systems and provide feedback about alternative paths;
- Clarify the scope, assumptions and dependencies and ensure project alignment amongst all stakeholders;
- Bridge the gap between Business teams/client and IT teams to ensure the best solution;
- Support on solution issues during technical design, development, testing, production and warranty phases;
- Lead and coach junior team members.

Requirements: 
- Knowledge of Telco Industry operational processes (OSS) such as fault management, incident & problem management and network inventory;
- 4+ years of experience as a functional / business analyst in telco projects;
- Fluent in English, spoken and written.

Personal traits:
- Adaptability to different contexts, teams and clients;
- Strong communication and teamwork skills but also a sense of autonomy;
- Motivation for international projects; available to travel if required.

Apply: 
If the description above sounds like your next professional challenge, please apply here.